Privacy Policy
Last updated: March 30, 2026
1. Introduction
Helm Tech ("we", "our", or "us") operates the website helmtech.in and provides web development, AI agent, and digital automation services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and company name when you submit a contact form or inquiry.
- Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs collected automatically through analytics tools.
- Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze traffic, and understand usage patterns.
- AI Agent Interaction Data: If you interact with one of our AI-powered communication agents, we may collect conversation logs to improve service quality.
3. How We Use Your Information
- To respond to your inquiries and provide requested services
- To improve and optimize our website and services
- To send relevant communications about our services (with your consent)
- To train and improve our AI agents and automation workflows
- To comply with legal obligations
- To detect, prevent, and address technical or security issues
4. Data Sharing & Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Trusted third-party vendors who assist us in operating our website, conducting business, or serving you (e.g., hosting providers, analytics platforms, email services).
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Third-Party Services
Our website and services may integrate with third-party platforms including Google Analytics, Gmail API, and AI service providers. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. AI agent conversation logs are retained for a maximum of 12 months for service improvement purposes.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Object to the processing of your personal data
- Request data portability where applicable
To exercise any of these rights, contact us at info@helmtech.in.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: